Service & Info | Peace of Mind
Peace of Mind
Fully protected
Total Payment Protection (topp) Policy cover: In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 an insurance policy has been arranged with Travel & General Insurance Company plc to protect customers’ prepayments paid in respect of
• Non-flight inclusive packages commencing and returning to the UK
• The ground handling aspects of packages where the customer is responsible for arranging travel to the destination offered on this website, for:
• A refund of such prepayments if customers have not yet travelled
• Making arrangements to enable the holiday to continue if customers have already travelled in the unlikely event of our financial failure.
Fully insured
We believe that your safety is paramount. Things can go wrong. All risks can be covered by taking out travel insurance. Please note that we require you to be insured and we will ask you to provide details of your insurer and policy number.
Fully committed
We care about our customers and our environment. In operating we use local businesses and guides in each destination who inject money into and provide employment in the areas visited.
Fully informed
When booking a holiday with us you can be assured that every tour we offer has been hand crafted, venues and activities have been carefully selected and organised. We will always provide you with detailed information before you leave. Our activity holidays include comprehensive maps and route suggestions so that you can get started without losing any time.